Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Peterborough, England, PE3 9GZ
153,915
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
I have been treated promptly and with respect and dignity. I can't fault my care in any area of the hospital.
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Very nice consultant explained things.
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Friendly staff.
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Haematology / Oncology Outpatients
written by a patient
3rd February 2019
I am very pleased with the way that the reception staff deal with my appointments, requests, and queries.
All team members treat one with kindness, dignity, and respect.
I particularly mention David Kelby, who has been exceptionally thoughtful, kind and helpful.
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Haematology / Oncology Ward
written by a patient
3rd February 2019
I was well looked after while here.
Peterborough City Hospital
2019-02-03
Person
1
5
0
Review of Peterborough Inpatient Rehabilitation Services
written by a patient
3rd February 2019
My care was not good.
Nurses are only seen when they are doing an intervention eg drugs.
No one introduces themselves at all with the exception of patient. No one looks at the where patient holistic care is not in evidence. No one asks about how you are, how you are feeling- your mental health.
I have been left for long periods of time with no fluids.
I have not felt cared for on this ward and think a great deal needs to be done to improve patient care.
2019-05-29 12:32:12
Response from Peterborough City Hospital
Thankyou for taking the time to tell us about your experience. I am sorry to hear you would not recommend our service. I apologise for your perception of the nurses and that you did not feel the level of information and involvement was adequate. I will pass this onto the team. Kind Regards Laura Stent Matron
Peterborough City Hospital
2019-02-03
Person
4
5
0
Review of Outpatients General Peterborough City Hospital
written by a patient
3rd February 2019
Positives.
-Speedy response following referral.
-Accommodating.
Improvements:
-Make me more informed for what to expect on the day.
-Appointment was short notice.
2019-05-29 12:32:48
Response from Peterborough City Hospital
Thankyou for taking the time to tell us about your experience. I am sorry to hear you did not feel the level of information was adequate. I will pass this onto the team. If you wish to discuss this further please email me on laura.stent @nhs.net Kind Regards Laura Stent Matron
Peterborough City Hospital
2019-02-03
Person
5
5
0
Review of Peterborough Inpatient Rehabilitation Services
written by a patient
3rd February 2019
